One Stop Talk
The Ontario government is investing $4.75 million to expand the “One Stop Talk” virtual “walk-in” counselling program to connect children, youth and their families with more convenient and timely ways to access mental health counselling no matter where they live.
“Our government is making it easier and more convenient for children and youth in every corner of the province to access mental health care,” said Sylvia Jones, Deputy Premier and Minister of Health. “This program offers modern, convenient options for youth to connect to help in ways that they’re used to communicating.”
The “One Stop Talk” service offers convenient ways to talk to a clinician by phone, video conference, text and chat without an appointment. The program began as a pilot in November 2022 with six participating mental health organizations and is now being expanded to additional organizations and their waitlisted patients. When fully implemented, the program will eventually be available to all children, youth and their families. Once fully implemented, the One Stop Talk service will provide immediate, low barrier access to brief counselling services through a single virtual access point from anywhere in the province.
One Stop Talk service will be available through LCC, Hamilton’s Lead Agency, beginning in September 2023.
