Service Providers: Make a Referral


Coming January 1, 2024

As of January 1, 2024, all funding and responsibility for access and centralized intake related to child and youth mental health will be transitioned from Contact Hamilton to Lynwood Charlton Centre (LCC). 

Until that time, please reach out to Contact Hamilton at 905-570-8888 or to receive further information or make a referral for child and youth mental health services.

What is the Access & System Navigation (ASN) referral process?

Service Providers are able to make a referral using the electronic referral form and send to ASN in the following ways:

  1. Fax (905) 389-8765, “Attention ASN.”
  2. Partner Portal (electronic submission) requires a username and password. If you do not have one, please contact to make a request.

If you have any questions or wish to discuss a referral, please contact the ASN team by calling our Access line (905) 389-1361.  A list of Frequently Asked Questions regarding the Access and System Navigation process is included here for your reference.

Is the process different for Coordinated Service Planning (CSP)?


Coordinated service planning program assists children and youth with complex needs, and their families, manage and coordinate their multiple services.

Coordinated service planners help to develop a plan that helps service providers understand your goals for your child, youth and family.

More information to come.