Charlton Hall Program

Charlton Hall is an eight (8) bed, Intensive Out of Home Program and regional centre offering assessment and stabilization services to all gender youth 12-18 years of age. Referrals to the program come from the Access and System Navigation Program (ASN).

Quick Facts

  • 8-bed, Intensive Out of Home Program.
  • Serves all gender youth 12 to 15 years of age.
  • Located at the Augusta site.
  • Referrals through Access and System Navigation (ASN) are required.

About the Program

The Charlton Hall Intensive Out of Home Program is available to youth between the ages 12-15. Youth accessing the program often experiencing social, emotional, behavioural, and mental health challenges.

Charlton Hall is an eight-bed, long-term, Intensive Out of Home treatment program offering assessment and stabilization to youth, referrals to the program come from the community and Child Welfare agencies.

The purpose of the program is to provide a period of stabilization and support for youth who are integrating into, or back to, a less intensive service. This environment best meets their treatment needs, using client centered and strength based and evidence-informed approaches. Charlton Hall provides a therapeutic environment which balances consistency, structure and predictability with individualized and flexible programming. A case management component supports the youth in transitioning home or to the next placement while supporting the connection to other resources and referrals to other appropriate services.

Service components include individual, group and family counselling, skills development, recreational programming, school support and liaison, as well as transitional support and follow-up. Youth attend either community-based schools or alternative programs.


Referrals to the Charlton Hall Intensive Out of Home Program may be made by clicking on Access & System Navigation (ASN) or calling ASN at (905) 389-1361.

ASN is the single point of access for children and youth mental health services in the Hamilton area starting January 1, 2024.

Program Location

  • Augusta Site
  • 121 Augusta Street,
    Hamilton, ON, L8N 1R5
  • 905-529-7262

School and Education

We will support youth to attend their current school placement, or will work with them to explore school options, if that is a goal. A Compass School (the on-site Day Treatment classroom which is a separate program) staff can be available to consult regarding school options and plans.

Individual Treatment Plans

The care and treatment needs of youth are addressed on a twenty-four (24) hour basis through flexible and individualized treatment plans. These plans are developed and implemented by a treatment team, which includes the youth, their family, our professional staff drawn from Child & Youth Workers and Social Workers, and other involved service providers. Each treatment plan will also include an individualized crisis management plan to prevent and mitigate risk, and to promote more effective coping for the youth and their family.

Program Staff

Staffing ratios include a minimum of two staff during daytime school hours, three staff through the after school /evening period, and two staff overnight.

Specialized community and mental health services are used to the fullest extent with an emphasis on coordinated treatment planning with families, case managers and external service providers.

Clinical Resources

The team can call on an array of clinical resources, including a Psychiatric Nurse Practitioner, Occupational Therapist, FASD consultant, Clinical Assessments and Measures, and Complex Needs consultant.

The ultimate goal of the treatment is the re-integration of the youth to family, a less intrusive setting or independent community living.