Make a Referral
As of January 1, 2024, Access and System Navigation (ASN) at Lynwood Charlton Centre is the single point of access for child and youth mental health services in the Hamilton area.
Referrals may be made by clicking on appropriate link below or by calling the Access Line at 905-389-1361 and pressing “2”. This line is answered Monday to Friday, between 8:30 a.m. and 4:00 p.m.
To connect directly with a counsellor through online video, and voice, go to onestoptalk.ca, or call 1-855-416-8255. One Stop Talk operates Monday to Friday from 12 p.m. to 8 p.m., and Saturdays from 12 p.m. to 4 p.m.
Children and Youth Self-Referrals
If you are a young person with emerging mental health or addiction concerns you can refer yourself to services. Please use the link below to complete the referral form.
Parents/Caregivers Referrals
If you are a parent/caregiver of a child or youth with an emerging mental health or addiction concern, you can refer them to services. Please use the link below to complete the referral form.
Community Professionals Referrals
Referrals to ASN can be made by community professionals (i.e.: agencies, hospitals, PCPs, child welfare, school, youth justice). Please use the link below to refer a child or youth to CYMHA services.
If you have submitted a referral and are waiting for services, please do not hesitate to contact the intake office at 905-389-1361 if you have any questions or concerns.
Having suicidal thoughts, distressed, frightened, or unable to cope?
Call 911, or go to your local emergency room.
Click here for a list of support available if you are having a mental health crisis.