Charlton Hall Residential Program

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Charlton Hall Residential Program

  • 8-bed residential treatment program.
  • Serves adolescent females 12-18 years of age.
  • Located at the Augusta site.
  • Referrals through Contact Hamilton are required.

Program Service Offering

This residential program offers a structured therapeutic environment operating seven (7) days a week in a residential setting located in central Hamilton.  Service components include individual, group and parenting skill development, counselling, life skills training, recreational programming, Day Treatment programming, community school support and liaison activities, and transitional follow-up.

Charlton Hall residential treatment program serves adolescent females. Youth admitted to the Charlton Hall Residential Program have presented social, emotional, mental health and behavioural needs of such a duration and intensity that less intrusive intervention has been deemed insufficient to meet their needs. Typically, community-based or out-patient services will have been attempted.

Three (3) of the eight beds are dedicated to youth in the care of the Children's Aid Societies. Access to the program's five (5) other beds is routed through referrals through Contact Hamilton.

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School and Education

Residents attend either community-based schools or they may attend COMPASS, one of our Day Treatment programs operated in partnership with the Hamilton Wentworth District School Board.  Education placement and programming are based on the unique assessed needs of the girl within the context of an individualized Care and Treatment Plan.

Individual Treatment Plans

The care and treatment needs of residents are addressed on a twenty-four (24) hour basis through flexible and individualized treatment plans. These plans are developed and implemented by a treatment team, which includes the youth, her family, our professional staff drawn from Child & Youth Workers and Social Workers, and other involved service providers.

Each treatment plan will also include an individualized crisis management plan to prevent and mitigate risk, and to promote more effective coping for the youth and her family.

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Residence Staff

Staffing ratios include a minimum of two staff during daytime school hours, three staff through the after school /evening period, and two staff overnight.

Specialized community and mental health services are used to the fullest extent with an emphasis on coordinated treatment planning with families, case managers and external service providers.

Clinical Resources

The team can call on an array of clinical resources, including a Psychiatric Nurse Practitioner, Occupational Therapist, FASD consultant, Clinical Assessments and Measures, and Complex Needs consultant.

The ultimate goal of the treatment is the re-integration of the youth to family, a less intrusive setting or independent community living.


Referrals to Charlton Hall Residential Program may be made by calling Contact Hamilton at 905-570-8888.

Contact Hamilton is the single point of access for children and youth services in the Hamilton area.

Augusta Site

121 Augusta Street,
Hamilton, ON, L8N 1R5

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